We are happy you have chosen Melissa for your home and/or business and we are looking forward to meeting you and serving you! Requests to establish new utility services, transfer services, or discontinue/cancel utility services must be submitted in writing. For questions regarding establishing new service, transferring, or canceling Utility services, please fill out one of the following applications:
Deposits for new utility service are $150 and are required upon submittal of the application. Deposit payments must be made online via PayGov.us. Please note that payments made through PayGov will show up on credit card statements as coming from Indianapolis, Indiana. Contact Utility Billing with any questions you may have.
Please note that this process will not be complete until your security deposit has been paid and all documentation has been received by the Utility Billing Office. Same-day service can only be accommodated if all documentation and payment are received by the Melissa Utility Billing Office by 2:00 p.m.