Melissa TX Homepage

Report Electrical Service Outage

The City of Melissa is served by two primary companies that manage the electrical infrastructure (such as power lines) in our community. Should you experience a service outage or encounter a street light outage, you will want to report the outage to one of these providers. To report a street light outage to the service provider, you will likely need the following information:

  • The nearest intersection where the pole is located
  • Pole Number located on the light pole
  • Subdivision if applicable


  • GCEC: (contact locally at 903-482-7100 / toll-free 800-967-5235)

Residents can also report a street light outage to the Public Works Department using an online form. When reporting to the Public Works Department please allow 24 hours to respond to your request.

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