Utility Billing

Directions

Physical Address:

3411 Barker Avenue
Melissa, TX 75454

Phone:

972-838-2035

Fax:

972-837-4394

Hours
Monday through Friday
8:00 am to 5:00 pm

After Hours & Holidays

Water and Wastewater emergencies and after hour service reconnections, please call 972-837-4222 (forwards to on-call Public Works Personnel).
Payments received through the curbside drop box at City Hall can take up to one business day to process.

Staff
Name	Title	Email	Phone	Additional Phone
Thatcher, Chris	Customer Relations Director		972-838-1082
Magallanes, Marivel	Senior Customer Service Representative		972-838-2035
Chapman, Leslie	Customer Services Representative		972-838-2035
Cranfill, Brandi	Customer Services Representative		972-838-2035
Ward, Cory	Meter Technician		972-838-2035

Solid Waste & Recycling

Phone:

972-392-9300/Option 2