Welcome Newcomers

We Are Melissa
July 3, 2010 Grand Opening & Celebration of Freedom 001The City of Melissa offers a lifestyle and atmosphere of small town living, but with big city amenities only minutes away.  Located just north of the immediate DFW metroplex on the US 75 corridor, we are less than 10 minutes north of McKinney and 30 minutes south of Sherman.   While remembering and honoring our past, embracing small town charm and sensibilities, we have positioned ourselves for quality and managed growth in the coming years.  As a result, some of the area's finest homebuilders and developers have settled here.  Builders and buyers alike see the potential and appreciate the forward looking vision of our City leaders to, Leverage our community spirit, our passion for service and our beauty to grow a unique community that welcomes your future with us.”   

Thank you for choosing Melissa as your new home! It is our privilege to welcome newcomers on a daily basis. This page was developed for your convenience and we hope it will answer many questions about your new city and the community you have chosen to call home. 

City Government

The Melissa City Council meets the second and fourth Tuesday each month inside the Council Chambers on the second floor of the Melissa City Hall, located at 3411 Barker Avenue.  Citizens are welcome to attend the open meeting which generally begins at 6:00 p.m.   Citizen's comments are heard as the first item of the regular agenda.  

The City Manager's Office is located on the second floor in the Administration Suite at City Hall.  City Hall is open from 8:00 a.m. to 5:00 p.m., Monday - Friday. 

Visit Contact Us for specific employee and/or department contact information.

Communication
The City of Melissa now offers many ways our residents to STAY CONNECTED and informed about the latest happenings within the City. 
 
Please view our Community Posting/Comment Guidelines if you will be participating with us on one of the social media platforms mentioned above.

Community Organizations 
Melissa offers a small town feel and strong sense of community that makes it difficult not to get involved.  Learn more about the different Community Organizations to connect with here in Melissa!
 
Education
With several top tier colleges in the North Texas area there is no shortage of opportunity for academic and professional growth for Melissa residents.
Melissa-Schools-Logo-176-50-1


Melissa Schools
:

Learn more about the Melissa Independent School District:  www.MelissaISD.org

Home Office: 1904 Cooper, Melissa, TX 
Phone: 972-837-2411
Culture and Recreation

City Parks SlideMelissa is fun and exciting offering a variety of opportunities to participate and get involved. Melissa is an active and growing community with a small town feel and community spirit is a highly valued commodity taken with pride by every resident of Melissa.  We offer a combination of family-fun events, parks, and open spaces right here in Melissa.  Also due to our strategic location along three main highways, Melissa also offers our residents easy access to a variety of activities and experiences all within a short driving distance.  

Melissa Public Library
The Melissa Public Library has more than 15,000 titles of books, CD's and reference material. The library is located at 3411 Barker Avenue inside the Melissa City Hall.  For hours and more information please visit the Melissa Public Library page or call 972-837-4540.

Melissa Cardinal Athletics
Home of the Melissa Cardinals #REDRED

Parks and Recreation
The City of Melissa has five beautiful parks including our newest edition - Phase 1 of the Melissa Sports Facility.  Additionally the City offers a Hike and Bike Trail for our residents and visitors to enjoy. 

Be Prepared for Emergencies and Severe Weather
The City of Melissa is committed to "Being a Force of Nature" and pledges to do so by:  knowing our risk, taking action, and being an example for our families and community by sharing the steps we took.  Because we live in an area prone to severe and sudden weather changes we need to be reminded that severe weather can strike anywhere and at any time. Learn more about how you and your family can do your part to BE PREPARED and ready for severe weather and other emergencies.

Emergency Alerts & Notifications
Melissa residents can sign up to receive the latest in emergency alerts, notifications for service interruptions and severe weather updates by phone, email and/or text.  When severe weather strikes, seconds can make a difference in how people prepare and respond. To help further protect the safety of our residents, the City has also contracted to utilize the CodeRED Weather Warning system, an optional service users must subscribe to in addition to standard CodeRED.  Users must opt-in to receive alerts to their land-line or mobile telephone when signing up for CodeRED.  There is also a FREE CodeRED Mobile Alert app available for both iOs and Android - check your mobile app store for more.  Note: The CodeRED mobile app is free, however after a 30 day free trial, the Weather Warning upgrade for the app must be purchasedYou can purchase this app upgrade for $4.99/year through Google Play or iTunes.  

CodeRED_WW Combo Logo_2018Click on the logo button to register today!

Those who have recently moved to the City but kept the same listed or unlisted number will need to input their current address into the database. When entering information, please fill out all of the screens. The newest data entered will replace the old data.  Some have shared that addresses in newer phases of subdivisions may not be recognized. Should the system not accept your address you can use City Hall's address (3411 Barker Avenue) and then let us know so we can follow-up accordingly.  

CodeRED and CodeRED Weather Warning FAQs


UTILITIES

Water, Sewer, Trash and Recycling
The City of Melissa provides water, sewer, residential sanitation and recycling services within the city limits and in some unincorporated areas of Collin County. New service is established by contacting our customer care and utility billing partner FATHOM at (855) 266-4941, Monday through Friday, 8:00 a.m. to 5:00 p.m.  For more information visit the Utility Billing website
  • Note some properties within the city limits are provided water by North Collin Water Supply Corporation (NCWSC). NCWSC can be reached at 972-837-2331 or you can visit their website.
  • If you are provided water by NCWSC and are in the city limits, please call 972-838-2035 to establish trash and recycling service and, where applicable, sewer service. 
Bulk Waste
The City of Melissa and our Solid Waste Provider Waste Connections offer our residential customers a complimentary monthly bulk pickup once a month to collect bulk items (such as furniture, appliances, etc.) and brush that are not fully containable inside of your cart.  Bulk Pickus will occur BY ZONE on THURSDAYS EACH WEEK.  For details on the makeup of each Zone, visit our Know YOUR Zone page.

You must pre-schedule your pickup  with Waste Connections by calling and/or emailing by  4:00 P.M. the Wednesday prior to your Zone’s regular pickup date.  Please contact customer service at (469) 452-8000 or iesimelissa@iesi.com to schedule your pickup or with any questions you may have.  
Learn more about the general guidelines and limitations.

121 Regional Disposal Facility
3820 Sam Rayburn Highway
Melissa, TX 75454
(972) 295-6380
7:00 a.m. – 5:00 p.m. Monday through Friday
8:00 a.m. – 3:00 p.m. Saturday
website
Odor Control Information


Household Hazardous Waste Disposal Program

Current residential utility customers of the City of Melissa now have an option to properly dispose of household hazardous waste! The City has partnered with the City of Frisco to bring you this service for FREE (some items may cost a nominal fee).  Residential customers may request a voucher from the City of Melissa’s Utility Billing Department to take to Frisco’s Environmental Collection Center to dispose of common household hazardous wastes.  


NON CITY UTILITIES

utilities_shutterstock_103138520

**Please note: the information below regarding Utilities not managed by the City is provided as a courtesy and is not intended to be all inclusive and does not provide all options available.  The City of Melissa has not verified these claims and is not responsible for the content's accuracy.**    

Electric
If you would like more information regarding your choices of electric providers under deregulation you can access www.powertochoose.org
or you can also check out Consumer Affairs Best Texas Electricity Companies Guide.  The following are the primary providers here in Melissa:
  • ONCOR website
  • GRAYSON COLLIN ELECTRIC (GCEC) website
    •  Note: GCEC is an electric co-op and sole provider for certain subdivisions in Melissa 
Gas
ATMOS ENERGY
1-800-460-3030
ATMOS website 

Telephone
AT&T
800-585-7928
New customers: http://www.att.com/
Existing customers: https://www.attsavings.com/customer-service

Cable/Satellite/Internet
These below are the most common cable/satellite/internet providers here in Melissa:

Third Party Search

Below are links to Third Party Searches using the 75454 zipcode which is provided as courtesy to evaluate other options than the major providers confirmed above.  *The City of Melissa has not verified these claims and is not responsible for the content's accuracy* 

 To file a complaint against a Utility provider you can access the Texas Public Utility Commission website.


Vehicle Registration, Title Requirements, and Driver's License
Moving from out of state? You have 30 days from the time you move to Texas to register your vehicle in the state. To learn how, follow the steps provided in the Texas Department of Motor Vehicles - New to Texas Guide

Find ButtonDriver's License
Texas Department of Public Safety
Texas DPS website
Moving to Texas
Local Office:
400 Powerhouse Street

McKinney, TX
214.733.5350

How to Apply for a Texas ID Card

Vehicle Registration/Title 
Collin County Tax Assessor/Collector - New Resident Vehicle Registration and Title Requirements
Collin County Administration
2300 Bloomdale Road Suite 2302 (Motor Vehicles)
McKinney, TX 75071
972-547-5014 
motorvehicle@collincountytx.gov


Miscellaneous Services

Alarm Installation & Activation Certificate
The City of Melissa does not require a permit for installation and activation of a private alarm system, however the State of Texas does require that this certificate is filed with your local municipality.  Learn more here.

Animal Services
Currently the City of Melissa contracts with the Collin County Animal Services located in McKinney for its animal control services.  For information please call: 972-547-7292.  
Find or Report a Lost Animal
City of Melissa Animal Control Ordinance & More

CCT Taxi Voucher Program LogoPublic Transportation
The City of Melissa as a member of the McKinney Urban Transit District (MUTD) have partnered with the Denton County Transportation Authority (DCTA) to provide Collin County Transit.  Residents can enjoy the convenience of regular taxi service at a fraction of the cost to get to popular destinations such as grocery stores, senior centers, libraries, Baylor Medical Center, Medical Center of McKinney and more.  Collin County Transit Taxi Voucher Program for the elderly (65+) and individuals with disabilities as well as those that qualify based on low income thresholds. 
  • Those interested in joining the program will need to complete the qualification process prior to taking their first ride.  Contact: (940) 243-0077 or visit CollinCountyTransit.   Application Form
United States Post Office/Mail
Melissa Post Office 
2200 E. Melissa Road 
Melissa, TX 75454 
800-275-8777
USA.gov - Moving Resources
Online USPS Change of Address 


Veterans Services

Collin County and the State of Texas both offer support and resources in addition to those offered by the Federal Veterans Administration.  Learn more by clicking on the links below: 
Vote TexasVoter Registration
To vote in Texas, you must be registered. Simply pick up a voter registration application, fill it out, and mail it at least 30 days before the election date.  Learn more at VoteTexas.gov


Collin County Directory of Services

State of Texas Directory of Services