City of Melissa Contacts

Our Address:
Melissa City Hall
3411 Barker Avenue
Melissa, Texas 75454

Call (972) 838-2338
Fax (972) 837-4524

Contact the Mayor and City Council:
To leave a message for City Council via phone with the City Secretary, please call (972) 838-2520 or you may email each member directly by clicking on the links below:
Email Mayor Reed Greer
Email Mayor Pro-tem Jay Northcut (Place 4)
Email  Stacy Jackson (Place 1)
Email Chad Taylor (Place 2)
Email Nicco Warren (Place 3)
Email Craig Ackerman (Place 5)

**All media inquiries and/or requests for comment should be directed to the City Manager's Office, Erin Mynatt, Communications and Technology Director at emynatt@cityofmelissa.com or (972) 838-1380.**


Office hours are Generally Monday - Friday, 8:00 a.m. to 5:00 p.m..

Administration

City Manager
 Jason Little

 972-838-2338

City Secretary/Public Records Requests
 Linda Bannister

 972-838-2520

Communications & Technology Director

Erin Mynatt

972-838-1380

Email

Finance Director
 Gail Dansby

 972-838-2031

Human Resources Manager
Mitzi McCabe 

  972-838-1084 

 Email 
Accounts Payable
Amanda Ryan

972-838-1382

Economic Development
MIEDC 4A Board

972-838-2338

Melissa Municipal Court - court@cityofmelissa.com
Municipal Court
Lorie Lambert
Samantha Grimes

972-838-2034

Melissa Police Department
Police Chief
 Duane Smith

 972-838-2033

Assistant Police Chief
Roger Thornhill

972-838-2033

Non-emergency calls - main line Police Services Officer
Forwards to Collin
County Dispatch
After-hours/Holidays

972-838-2033

n/a
Police Tip Line (non-emergency)
n/a

972-838-2075

n/a
Crime Prevention
Michael Hagood

(972) 838-2033 ext. #3008
(leave a voicemail)

Department of Public Works - publicworks@cityofmelissa.com
Public Works Director
Jeff Cartwright

469-853-9788

Public Works Service Calls
Forwards to On-call Personnel After-hours

972-837-4222

n/a
Street Repairs 

469-853-9788

n/a
Street Light Outages

n/a

n/a
Development Services - permits@cityofmelissa.com
Director of Development & Neighborhood Services
 Tyler Brewer

 972-838-2036

 Email 
Development Assistant/ Commercial Permits
Elizabeth Craver

972-838-2036

City Engineer
 Bob Helmberger, P.E.
H&F Consulting

 972-342-1376

Residential Permits/Contractor Registration
Kim Tiner

972-838-2036

Parks and Recreation - parks@cityofmelissa.com
Parks Superintendent
Ron Duzenack
972-838-2338 x3015 
Park Reservations
Debbie Royston

972-838-2035

Utility Billing - ub@cityofmelissa.com
New Utility Service Setup, Payments and Service Closeout
FATHOM Customer
Care Center

855-266-4941

Email
Utility Billing Department/Customer Service
Carrie Mikeska 
Administrative Services Manager

972-838-2035

Email
Solid Waste/Bulk Pick-up
Waste Connections

469-452-8000

Email
Melissa Fire Department  - fireadmin@cityofmelissa.com

Fire Chief

Harold Watkins

972-838-1081

Fire Department

Carl Nix,
Assistant Fire Chief

972-837-1268

Email

Code Compliance and other Neighborhood Services - code@cityofmelissa.com

Code Compliance 

Aaron Williams

972-838-1089

Animal Control

Collin County Animal Services

972-547-7292

Melissa Public Library - librarian@cityofmelissa.com

Library Director
 Lorelei Perkins

 972-837-4540

Library Children's Programs
Leslie Chaney

972-837-4540

Library Young Adult Programs
Jennifer Nehls

972-837-4540