How can I check for a leak?

Turn off all water sources within and outside of your house and then open the meter box to access the meter (if you are unable to open the meter box lid easily, you can purchase a water meter box key at any hardware store) and then flip open the black meter register cover. When opening the meter box, please make sure to do so slowly and carefully, as the City’s Advanced Metering Infrastructure (AMI) equipment is generally mounted to the bottom of the meter box lid and is connected via a wire to the meter register. Once you have flipped open the meter register cover, look at the red dial on top of the meter. If the dial is spinning and you are sure that all water sources are turned off, then you may have a leak.

If you do determine that you have a leak, you may contact the City of Melissa Utility Billing Department about a Leak Adjustment.

Show All Answers

1. What type of water meter does the city use?
2. How does my meter work?
3. How can I check for a leak?
4. How can I test my meter for accuracy?
5. I've conducted my own bucket test and I still don't believe my meter is working properly. What are my options?
6. Do mechanical meters slow down or speed up over a lifespan?
7. What is Advanced Metering Infrastructure (AMI)?
8. How does the Advanced Metering Infrastructure (AMI) system work with my meter?
9. Is the Meter Transmission Unit (MTU) a meter?
10. How can I test my Meter Transmission Unit (MTU) for accuracy?
11. If the City had irrigation-specific water meters, would it help my sewer bill?
12. Will the City consider extending the leak adjustment application acceptance window to longer than within 30 days of the leak repair?
13. How are water rates established each year through the Water Rate Study?
14. What is a "take or pay" contract?
15. Why use a tiered rate structure?