The safety and security of our residents remains a top priority for the City of Melissa, and constantly expresses that priority to companies with which we form partnerships.
Recently, a vehicle owned and operated by Community Waste Disposal (CWD), the City’s solid waste partner, was involved in a collision with an unoccupied car legally parked in the street. The truck’s operator was at fault, and CWD immediately fired the individual. A police report was then made on behalf of the vehicle owner.
CWD and the owner of the vehicle worked to come to a resolution internally and settle the claim. The City’s administrative staff was not contacted by either party.
The City became aware of the mishap on Wednesday, March 29, as well as CWD’s decision to keep the issue internal. Consequently, City administrators contacted CWD and impressed on them the importance of open communication on matters related to such unusual circumstances.
While the City is grateful that no injuries were sustained by anyone, and that CWD and CWD’s insurance provider are working closely with the affected individual, the City will continue to monitor the situation, and encourage both parties to act in good faith in resolving the issue.
The City’s experience with CWD has been very satisfactory and Melissa officials are confident and hopeful that this isolated issue will be concluded in everyone’s best interest.
Abbreviated timeline of events as conveyed by CWD:
- CWD struck a parked car on March 16 on 2000 Block of Yorktown Dr, causing damage to the vehicle and the adjacent property.
- CWD subsequently terminated the driver based on the nature of the unfortunate event.
- CWD was contacted by the vehicle owner and claim process began immediately with ongoing email communication over the following 7 days.
- CWD presented two settlement options to the vehicle owner on March 23 and the owner elected for the claim to be sent to insurance, which was done on March 23.
- Insurance received adjusters report on March 29th and made contact with the owner to begin the total loss process.
- Received confirmation from insurance provider the claim will be settled by end of week.
- CWD has been in contact with the property owner that received damage and a mutually agreed settlement check will be sent to the owner this week.