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Home > Welcome Newcomers

Welcome Newcomers

Thank you for choosing Melissa as your new home. It is our privilege to welcome newcomers on a daily basis. This page was developed for your convenience and we hope it will answer many questions about your new city.

You will find that we are a community made up of volunteers who support our  Fire Department, schools, churches and community organizations, such as the Melissa Area Chamber of Commerce.  Learn more about our sense of community.

Education
Melissa ISD
1904 Cooper
Melissa, TX
972-837-2411
Melissa ISD website

Library
The Melissa Public Library has more than 15,000 titles of books, CD's and reference material. The library is located at 3411 Barker Avenue inside the Melissa City Hall. For hours and more information please visit the
Melissa Public Library page or call 972-837-4540.


Parks and Recreation


STAY INFORMED:


CodeRED

CodeRED_CodeRED WW ButtonMelissa residents can sign up to receive the latest in emergency alerts, notifications for service interruptions and severe weather updates by phone, email and/or text.    Click on the button to the left to register today!

Users must opt-in to receive alerts to their land-line or mobile telephone when signing up for CodeRED.
  There is also a FREE CodeRED Mobile Alert app available for both iOs and Android - check your mobile app store for more.


What is CodeRED?

The City has implemented a tool called CodeRED, an emergency notification system capable of placing up to 60,000 telephone calls per hour.  A pre-recorded message will be delivered telling residents and businesses about the situation and what action needs to be taken, if any. 

When a situation arises in Melissa, City staff will turn to the Internet and the CodeRED mapping tools to designate a call area based on addresses.  With the push of a few buttons, a pre-recorded message describing the situation will be delivered to a live person or an answering machine in the affected area, possibly including instructions requiring action on the part of the recipient. Residents and businesses may add their numbers to the calling database by clicking on the CodeRED icon on the City of Melissa Home Page and following the instructions. No one should automatically assume his or her telephone number is included. 

The system works with cellular phones but requires a Melissa street address.  People who have recently moved to the City but kept the same listed or unlisted number will need to input their current address into the database.  When entering information, please fill out all of the screens.  The newest data entered will replace the old data.
CodeRED will be used for emergencies or disasters that might call for action like evacuation, sheltering in place, or boiling contaminated water, but may also be used in situations that are non-emergency related. Learn more about CodeRED


Stay Connected with Laptop ImageStay Connected!
The City of Melissa now offers many ways our residents to stay connected and informed about the latest happenings within the City. 


Newspapers and Publications



CITY UTILITIES:

Water, Sewer, Residential Trash & Recycle
The City of Melissa provides water, sewer, residential sanitation and recycling services within the city limits and in some unincorporated areas of Collin County. New service is established by contacting our customer care and utility billing partner FATHOM at (855) 266-4941, Monday through Friday, 8:00 a.m. to 5:00 p.m.  For more information visit the Utility Billing website.

Some properties within the city limits are provided water by North Collin Water Supply Corporation (NCWSC). NCWSC can be reached at 972-837-2331 or you can visit their website. If you are provided water by NCWSC and are in the city limits, please call 972-838-2035 to establish trash and recycling service and, where applicable, sewer service.


Bulk Waste
The City of Melissa and our Solid Waste Provider Progressive Waste Solutions offer our residential customers a complimentary monthly bulk pickup each month on the SECOND SATURDAY

If you have any questions or are interested in scheduling a bulk pickup, please contact Progressive by 4:00 p.m. on the Friday prior at (469) 452-8000 or email iesimelissa@iesi.com.

Household Hazardous Waste Disposal Program


NON CITY UTILITIES

 **Please note: the information below regarding Utilities not managed by the City is provided as a courtesy and is not intended to be all inclusive and does not provide all options available.**  
 

Electric

If you would like more information regarding your choices of electric providers under deregulation you can access www.powertochoose.org

ONCOR website

GRAYSON COLLIN ELECTRIC (GCEC)
1-800-967-5235
GCEC website
 


Gas
ATMOS ENERGY (FORMERLY TXU GAS)
1-800-460-3030
ATMOS website 


Telephone:

AT&T - 800-585-7928
AT&T website 


Cable/Satellite
Suddenlink (Formerly Cebridge)

AT&T website

DISH Network website

DIRECT TVwebsite



To file a complaint against a Utility provider you can access the
Texas Public Utility Commission website.


MISCELLANEOUS SERVICES:

Driver's License
Texas Department of Public Safety
400 Powerhouse Street
McKinney, TX
214.733.5350
Texas DPS website

Vehicle Tags
Collin County Tax Assessor/Collector
2300 Bloomdale Road
Suite 2302 (Motor Vehicles)
McKinney, TX 75071
972-547-5014
motorvehicle@collincountytx.gov


Veterans Services

Voter Registration 

Information on Collin County Voter Registration
Texas Secretary of State
Online Voter Registration Application


Alarm Installation & Activation Certificate
The City of Melissa does not require a permit for installation and activation of a privatye alarm system, however the State of Texas does require that this certificate is filed with your local municipality.  Learn more here.
 

Animal Services

USPS
Melissa Post Office
2200 E. Melissa Road
Melissa, TX 75454
800-275-8777

121 Regional Disposal Facility
3820 Sam Rayburn Highway
Melissa, TX 75454
(972) 295-6380
7:00 a.m. – 5:00 p.m. Monday through Friday
8:00 a.m. – 3:00 p.m. Saturday
Collin County Clean-up Day - 1st Saturday monthly
website
Odor Control Information


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