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Home > Report Electrical Service Outage
Report Electrical Service Outage

powerlines eveningThe City of Melissa is served by two primary companies who manage the electrical infrastructure (such as power lines) in our community.  Should you experience a service outage or encounter a street light outage, you will want to report the outage to one of these providers.

To report a street light outage to the service provider, you will likely need the following information: 
  • Pole Number located on the light pole
  • Nearest intersection where pole is located
  • Subdivision if applicable

*Please note you will be leaving the City of Melissa website once you click on one of these links below*

ONCOR

GCEC (contact locally at 903-482-7100 / toll free 800-967-5235)


Residents can also report a street light outage to the Public Works Department using an online form.  When reporting to the Public Works Department please allow 24 hours to respond to your request.


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